Loading Events

« All Events

  • This event has passed.

Customer Experience (CX) and Organizational Design: Anticipating Customers’ Needs in Advance to Differentiate Your Company from the Competitors

September 26, 2019 @ 3:00 pm

Customer Experience (CX) and Organizational Design: Anticipating Customers’ Needs in Advance to Differentiate Your Company from the Competitors
Speaker: David Lee, Managing Director at MSS Business Transformation

People forget what you said. People will forget what you did. But people will never forget how you made them feel. – Maya Angelou
The most successful campaigns are the ones that focus on the customer and the customer experience. Having good customer service is no longer enough. Com …More Details on Event Website